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Customer Service Tips
If you are contacting us about a faulty product or wishing to make a warranty claim, please email us with the following information to help us resolve your query promptly.
- Your contact information: full name, mailing address, email, and phone number
- Proof of purchase: A screen shot or a photo of the actual receipt showing date of purchase and where purchased from
- A photo of the warranty item, for example: trash can, shoe rack, and etc
- Brief description of the issue
- A photo/video of the issue/parts
Please send all of the above to info@qualiaware.com